It’s time for another weekly update on your PIE! Today, we have news regarding production & shipping schedules, shipping surveys, and mobile app.
Production & Shipping Schedule
As we shared with you on Update #11, we are still waiting for the new fiberglass tapes to arrive. We’ve been talking with the supplier every day over the last week and fortunately, the tapes should be arriving soon as planned. Everything else is ready to go and so we’ve scheduled the assembly process to start on August 13th. We believe that we’ll be able to assemble at least 500 units per day, meaning that all your rewards will be ready in just over two days. If all goes according to plan, we’ll ship your PIEs on August 17th! We will email you your tracking numbers as soon as they are ready.
<Shipping starts on August 17th!>
On a side note, some of you asked us why the new fiberglass tapes take so long to produce. The answer has to do with quality. Many flexible tape measures use fiberglass tapes and yet they are not all same. One of the most important factors that decide a tape’s quality is how its glass fibers are structured, and this affects the tape’s strength and durability, as well as elasticity.
<Few tape measures have cross-woven fiber structures like PIE>
Many of the less expensive measuring tapes that you can find in supermarkets have unidirectional structures, meaning that all the fibers are positioned in a single direction. As much as this type can be produced relatively easily and cheaply, its structure causes the tape to have high elasticity and low strength. You don’t want these characteristics in your measuring tools. Jokes aside, you can rip some of these apart with your fingers just like cheese strings.
On the other hand, PIE’s tape has a cross-woven structure, which means that the fibers are positioned both horizontally and vertically. This structure provides much more strength, takes away the elasticity, and hence allows the tape measure to be more accurate and durable. The only downside is that it’s more time-consuming and expensive to produce.
We’re still missing 60 shipping surveys! If you haven’t filled yours out yet, please do so as soon as possible. You can find the instructions on Update #9. The surveys will close on August 10th (next Friday) since we need some time to sort and verify your addresses before creating the shipping labels.
Also, if you have plans to be away from your delivery location on the week of August 20th, please message us so that we can arrange a separate shipping schedule for you.
We were surprised by your enthusiasm on our last week’s update with PIE’s iOS app v1.0. Thank you so much for all your valuable comments and ideas! Since then, v1.1 and v1.2 of the iOS app have been published to fix many of the problems, and we submitted v1.3 for review today, which should be available for update by next Monday.
We understand that there is still a lot of room for improvement on the app. We’ll keep working on it to provide you a more refined experience when your PIEs are delivered. We plan to update the app at least once or twice every week for the time being and would love to keep hearing your feedback on it.
<Please don’t hesitate to send us your ideas!>
To make thing a little easier, we’ve created a Google Spreadsheet to keep track of your feedback regarding PIE’s app. Please don’t hesitate to send us any new ideas for the app by adding comments directly on the spreadsheet or through Kickstarter comments and messages. And lastly, the Android app will be available soon, too!
That’s it for this week. As always, please message us with any questions or comments, stay hydrated, and we will see you next Thursday!